Shipping Conditions
Location:
Our shipping is processed from our warehouse in Hamburg, Germany. We deliver to over 90 countries worldwide.
Speed:
Your order will be processed and shipped within 48 hours of receipt.
Tracking:
Once your order has been shipped, you will receive a DHL tracking link, allowing you to track the status of your delivery online at any time.
Return Policy
We offer a simple and straightforward return process. Once the returned goods are received, we will inspect them and promptly refund the purchase price.
Payment Terms
Flexibility:
Take advantage of our flexible payment options, including the ability to make installment payments.
Simple Process:
Our payment process is quick and easy, with no unnecessary steps or registrations required, ensuring you a smooth and positive shopping experience.
Delivery Area
| Country | Delivery Charge | Shipping Policy | Return Policy |
|---|---|---|---|
| Germany | Free | 2–5 Working Days | Return Policy |
| World Arab Emirates, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Ecuador, Iceland, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kuwait, Lao, Lebanon, Malaysia, Mauritania, Mexico, Montenegro, Myanmar, Nicaragua, Oman, Panama, Paraguay, Peru, Philippines, Qatar, Russian Federation, Saudi Arabia, Serbia, Singapore, South Africa, Sri Lanka, Syria, Taiwan, Thailand, USA, Uruguay, Venezuela, Viet Nam, Yemen | 50.00 € | 7–20 Working Days | |
| Europe Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | 21.00 € | 5–12 Working Days | |
| Island: Canary Islands | 30.25 € | 4–7 Working Days | |
| UK & Switzerland | 30.00 € | 2–5 Working Days | |
| Norway | 35.00 € | 3–8 Working Days | |
| Turkey | 39.00 € | 7–14 Working Days | |
| Hong Kong & Macao | 45.00 € | 5–10 Working Days | |
| Africa (selected countries) | 55.00 € | 10–20 Working Days |
Delivery Times
Unless otherwise specified in the respective offer, the delivery of the goods domestically (Germany) takes place within 3 - 5 working days, for deliveries abroad within 5 - 10 working days after the conclusion of the contract (if advance payment is agreed after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a joint shipment unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time you have ordered.
Accepted payment options
- Payment by cash on delivery (plus cash on delivery fee 22.00 €)
About PayPal Checkout:
- Payment via PayPal
- Payment by PayPal Express
- Payment by Paypal Pay Later
Via PayPal:
If you have any questions, you will find our contact details in the imprint.